Overview

The Maintenance Technician plays a vital role in ensuring that our facilities and equipment remain safe, functional, and welcoming for our team and the communities we serve. This position involves regular inspections, repairs, and preventive maintenance to support our mission of driving social impact in Uganda. With a keen attention to detail and a commitment to excellence, the technician helps create an environment where positive change can thrive.

Responsibilities

• Conduct regular inspections of facilities and equipment to ensure optimal functionality.
• Perform routine maintenance tasks, including plumbing, electrical, and HVAC repairs.
• Respond promptly to maintenance requests from staff and volunteers.
• Maintain inventory of repair supplies and materials.
• Document maintenance activities and report on completed tasks.
• Ensure compliance with safety regulations and protocols.
• Assist in setting up facilities for events and activities.
• Collaborate with external contractors for specialized repairs when necessary.
• Train staff and volunteers on basic maintenance practices.

Interview questions to ask

1. Can you tell us about a time when you faced a significant maintenance challenge? What steps did you take to resolve it?
2. How do you prioritize your tasks when you have multiple maintenance requests to handle at once?
3. Describe a situation where you had to work with a team to complete a maintenance project. What role did you play, and what was the outcome?
4. What safety protocols do you follow when performing maintenance tasks? Can you give an example of a time you ensured safety on the job?
5. How do you stay updated with the latest maintenance techniques and technologies? Can you provide an example of a new skill or tool you’ve recently learned?
6. Imagine you encounter a recurring issue with a piece of equipment. How would you approach diagnosing and fixing the underlying problem?
7. What values do you think are important for someone working in a nonprofit environment, especially in maintenance roles?
8. Can you describe a time when you had to work with limited resources? How did you manage to complete your tasks effectively?
9. How would you handle a situation where a volunteer or staff member disagrees with your maintenance approach or recommendation?
10. What motivates you to work in a nonprofit ? How do you see your role contributing to our mission?
11. Have you ever made a mistake on the job? How did you handle it, and what did you learn from the experience?
12. In your opinion, what is the most important aspect of maintaining facilities in a community-focused nonprofit?